A heating, venting, and air conditioning (HVAC) system for your home is one of the biggest investments in your house that you’ll make. Whether you’re replacing your old unit or you want to keep the one you have well-maintained, choosing the best HVAC contractor is an important decision.
What Should I Look for in an HVAC Company?
When you are in need of HVAC help, it’s important to find a trustworthy HVAC company that offers a full range of services. A quality heating and cooling contractor will offer the following:
- New or replacement AC installation
- HVAC repair and maintenance
- New or replacement heat pump or furnace installation
- Heat pump or furnace repair and maintenance
- Emergency services
- Insulation installation
- Ductwork cleaning, repair, and maintenance
When choosing a great HVAC company, it’s important they offer all of the services you may ever need. This coverage allows you to build a relationship with your air conditioning and heating contractor, which is beneficial for building trust with them as a business, and also allows someone to get to know and understand your HVAC system.
How to Find an HVAC Contractor
Finding an HVAC contractor may take a bit of time, but it isn’t difficult. Here are a few tips to help you find the right fit for your HVAC needs:
Ask People You Know
Ask friends, neighbors, or co-workers who they use when they are in need of HVAC services. Personal references can go a long way in your search.
Check the Internet
Open up your favorite search engine and search for “find a licensed HVAC technician near me” or “certified furnace installer near me.” Running a search for what you need at the time will likely yield a lot of results. This information will help you determine what kinds of companies are around you.
You can learn a lot from a website. Check to see how long the company has been in business, what kinds of services they offer, and ensure they are not limited to servicing only units manufactured by certain brands.
Read the Reviews
Before you move on from the internet, read reviews. These reviews can be a treasure-trove of information and can help you find the best HVAC company in your area. Sometimes, HVAC companies will have reviews on their website. If so, read through them to see what past customers have to say.
Narrow Your Search to Two or Three Companies
Internet searches can be helpful, but they can also be overwhelming. Too many options can leave you wondering which way to go.
After you’ve looked over several websites to learn all you can learn about each company, make a list of two or three that you can reach out to. It’s okay to interview an HVAC company. After all, you’re hiring them, not the other way around.
Make the First Phone Call
After you’ve made your shortlist of heating and cooling contractors you are considering, give them each a call. Let them know you’re searching for a new air conditioner and furnace company near you.
You can find some of this information on their website, but asking the company rep gives you a chance to talk with a person and get a feel for how they’ll respond to you as a customer. Talk about the following:
- How long the company has been in business
- If their technicians are all licensed and insured
- If their technicians are drug-tested
- If they offer any sorts of guarantees on repair work and new installations
Speaking to a company representative on the phone will help you to get an idea of how you’ll be treated as a customer. This analysis of their tone could be as helpful as the actual answers to the questions.
Schedule a Visit for Repair or Maintenance
When the technician arrives, note whether they were on time. Is the tech wearing a company uniform and driving a vehicle with the company name? Look to see that the tech has some sort of identification. You’ll be letting this person into your home, so it’s important they present themselves professionally.
While the tech is working, notice if they let you know what they’re doing. Are they making you aware of what’s happening as the visit progresses? Make sure they speak to you in plain language so you can make good decisions about your HVAC system.
Call Paul The Plumber
You may have been wondering, “What should I look for in an HVAC company?” but when you call us, you won’t be wondering any longer. We are your one-stop resource for expert plumbing and indoor comfort solutions.